The purpose of the Welcome Coordinator at Oak Street Health is to create an inclusive environment for anyone who walks through our doors and to make a positive first and last impression on our patients. Welcome Coordinators are the face of our clinic and the glue that keeps our center operations efficient. Welcome Coordinators perform various administrative tasks that allow our broader teams to execute on creating an unmatched patient experience, deliver the best care anywhere and make Oak Street a great place to work. Welcome Coordinators juggle tasks such as scheduling patient appointments, managing inbound and outbound phone calls, as well as managing administrative tasks including fax and mail distribution. Welcome Coordinators are expected to be friendly and highly flexible. Welcome Coordinators are a part of our Service Team and report to the Practice Manager. The main focus of the Service Team is creating a seamless experience for our patients and community members. Welcome Coordinators are responsible for delivering excellent, high-touch assistance to our patients and guests everyday. Core Responsibilities: Welcoming patients and guests, Conducting visit check-in and assisting patients with required forms, Collecting co-pays, Updating patient information and making changes in electronic medical record platform, Scheduling/rescheduling appointments within electronic medical records platform, Managing phone lines by answering, taking messages, and conducting outbound calls as instructed, Managing faxes in the electronic fax platform, Maintaining the cleanliness of the Welcome and Community Room areas, May be required to float to other centers in the region on an infrequent basis, Other duties as assigned. Required skills include strong computer skills and basic knowledge of Google Suite, professional phone etiquette, fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities served, US work authorization. Strongly preferred experience in customer service setting and some college education. Other skills include a flexible and positive attitude, a welcoming and nurturing attitude toward older adult patient population, and a high level of integrity.
By applying, you consent to your information being transmitted by Jooble to the Employer, as data controller, through the Employer’s data processor SonicJobs.
See CVS Health Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
I am seeking motivated, high performing individuals to join our award-winning team. This is more than just a sales position; you'll establish relationships and leverage your negotiation skills to secure deals for freight transportation while managing customer shipments...
...Job Description Job Description ARMStrongInsurance Services is the leading and most trusted name in the world of debt recovery and... ...and regulations. As a premium auditor, looking for evidence of fraud and checking that insured businesses adhere to these regulations...
...DUTIES AND RESPONSIBILITIES:~ Performs installation and repair of temporary and permanent crash cushions.~ Responsible for... ...weekends and holidays if scheduled or called. Must carry company cell phone as required for on-call maintenance.~ Able to set up and...
...job duties, responsibilities and requirements: Leadership and Management: Directly supervises the activities of 2 or more full-time... ...Develops, manages and assigns tasks appropriately to ensure the store is clean, adequately stocked, organized and well-kept based on...
...hours of the training will be aligned with your schedule. Training will be conducted on - site. Primary Responsibilities: Greet patients Coordinate patient flow to reduce wait times Assist patients with intake processes Process walk-in patients and visitors...