Software Engineer (San Francisco) Job at GigaML, San Francisco, CA

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  • GigaML
  • San Francisco, CA

Job Description

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Experience: 3-5 years

About Us

At GigaML, we’re shaping the future of conversational AI, fully automating customer support to elite levels for enterprises with a lean team of engineers.

Our customers trust our agents to navigate complex, real-world conversations with clarity, accuracy and scalability. We've deployed AI agents that resolve over 1 million support tickets monthly for one of our early customers alone. Now working with the most recognizable names in eCommerce and FinTech, we are gaining significant traction as a frontrunner in this space against our biggest competitors.

With multi-year contracts secured across several industries and a large Series A round that recently closed with investors such as Y-Combinator and Nexus VP, we’re on track to power the next trillion voice interactions.

Why Join Us?

  • Momentum: Be a part of a team that has seen validation from both customers and investors alike
  • Ownership: Be a key contributor to cutting-edge ML projects transforming industries and influence the company’s technical direction
  • Growth: Develop yourself alongside top-tier engineers and Founders

P.S. We’ve been endorsed on YC’s Light Cone podcast 4 times by Partners Harj Taggar and Garry Tan (who personally invested in GigaML) — here’s the video link to the most recent one

About the Role

We’re seeking aSoftware Engineer with hands-on experience in building and deploying LLM-based products from scratch. You should take pride in your work and write high-quality, scalable code. If you thrive in a fast-paced, high-ownership environment, we want to hear from you.

What You’ll Do:

  • Ship and Own Products: Rapidly contribute to our products, eventually owning your own product or product lines.
  • Design Scalable Solutions: Crafting systems that remain fast, reliable, and secure as we grow.
  • Translate Vision into Launches: Partner with founders and cross-functional teams to turn big ideas into clear plans, drive sprints, and land high-impact releases.

Who You Are / Must-Haves:

  • Exceptional Engineer

>>>> Backend: Strong experience in Python (Django experience is a plus)

>>>> Frontend: Proficiency in Next.js, React, and ShadCN

>>>> Cloud: Proficient with AWS or Google Cloud

>>>> Scalability: Familiarity with Kubernetes and Docker is a plus

  • Strong Background: Degree from a top-tier engineering program (weighed more heavily when total YOE is lighter)
  • Entrepreneurial: Preference for candidates with experience at successful startups — former founders are especially valued
  • Gritty: Capable of working long productive hours
  • Experienced: 3-5 years of hands-on engineering experience
  • Extremely competitive total compensation
  • Equinox Membership
  • Wellness allowance
  • Full health, dental, and vision coverage
  • On-demand snacks, meals, and coffee to keep you fueled

Interview Process

  • Screening call w/ recruiting lead (20 min)
  • Live coding round w/ CTO or Founding Engineer (1 hr)

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Engineering and Information Technology
  • Industries

    Software Development

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Medical insurance

Vision insurance

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Job Tags

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