As a Resorts Contact Center Agent, you handle inbound calls and chats to assist guests with resort reservations, inquiries, and concerns, ensuring excellent customer service. The role involves accurately entering and maintaining guest information, processing credit card details securely, and creating a positive guest experience. This in-person position in Sandusky, Ohio offers opportunities for growth and requires strong communication skills, professionalism, and computer literacy.
Overview:
$14.25/hour. $19.25 for the month of October.
Ages 18+. Pay may vary between position based on job responsibilities. This is an in-person role located in Sandusky, Ohio and shifts assigned to you will be between the hours of 8am and 11pm.
The Contact Center Agent is responsible for creating, modifying, and canceling guest reservations at various resort properties. Agents are required to assist guests by answering questions, resolving concerns, and providing accurate information. Room for growth and advancement with the possibility of year-round agent and leadership roles.
Some of our amazing perks and benefits:
guest reservations, customer service, contact center, resort bookings, inbound calls, payment processing, communication skills, reservation agent, guest support, hospitality service
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