The Patient Access Coordinator supervises daily admissions, registration, financial counseling, and bed control operations within a healthcare setting. They ensure timely and accurate patient admissions and discharges while maintaining strict confidentiality of medical records. The role emphasizes excellent customer service and collaboration within the healthcare team.
POSITION SUMMARY/RESPONSIBILITIES
Assists team leaders and managers with the supervision of shift operations and productivity. Promotes team environment. Oversees the daily functions for Admissions and Registration, Financial Counseling and Bed Control. Ensures that admissions and discharges are accurate and timely. Maintains strict confidentiality of patient records. Provides excellent customer services and adheres to the standards and behaviors of University Health.
EDUCATION/EXPERIENCE
High school diploma, GED, or equivalent experience required. One year of college study or the completion of a recognized clerical vocational training program with medical terminology is preferred. Must have one year of experience in a hospital/physician base practice with knowledge of insurance verification, pre-certification. Billing and contract knowledge is preferred.
patient access, admissions, registration, financial counseling, bed control, insurance verification, pre-certification, medical records confidentiality, customer service, hospital administration
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