The NOC Technician is responsible for providing frontline technical monitoring and support for the organization’s network infrastructure. This role involves real-time monitoring of network events, performing initial incident triage, managing escalation workflows, and directly communicating with internal teams and external customers. The technician plays a key role in ensuring network stability and uptime by responding promptly to alarms, issues, and customer inquiries in a 24x7x365 environment.
Key Responsibilities:
Required Qualifications:
Preferred Qualifications:
Soft Skills:
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