Job Description

Housekeeping Room Attendant

Hilton Charlotte Airport 2800 Coliseum Centre Drive Charlotte, NC 28217 Full time

The Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence

What's in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning 40% of our management hires are internal promotions!
• Invest in Your Future 401(k) plan with company match.
• Comprehensive Health Coverage Medical, dental, and vision insurance options.
• Paid Time Off & Vacation Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact Make a difference through Atrium's community service and volunteer programs.

At Atrium Hospitality, we want our associates to have positive experiences; and we strive to bring to life a culture that promotes six simple values that drive us to be better for our associates and our guests.

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily.

We are looking for individuals with great attention to detail to join our housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms.

This role truly is the "Heart of the House" and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!

How this role helps us to live our six values:

Service:

• You will engage with guests to ensure their stay is going well
• You will be thorough in the cleanliness and sanitation of assigned guest areas
• You will change and inspect linens and towels daily, following the standards

Perseverance:

• You will develop your knowledge and skills in the most effective cleaning methods
• You will be a champion for safety Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found

Inclusion:

• You will be committed to the equitable treatment of all associates

Respect:

• You will value everyone's contribution to the team, and we will value your contribution as a key part of our success
• You will respect hotel and guest property through proper utilization of equipment supplies and guest amenities

Innovation:

• You will perform work on a deep cleaning and preventative maintenance scheduled programs for all areas of the hotel as assigned. Use power equipment when applicable
• Observe precautions required to protect hotel and guest property, report damage, theft and found articles

Teamwork:

• You will work as a team to accomplish the goal of resort/hotel cleanliness
• You will make rounds through the halls each shift to ensure public areas are disinfected, clean and tidy, taking care to remove or replace anything out of order
• You will be available for all other work as required

What do we look for in someone to be successful in this role?

• Someone with housekeeping experience desirable
• Someone with an engaging and friendly personality
• Someone with good time management skills
• Someone able to work on feet for an extended period
• Someone with the ability to communicate effectively
• Someone with the ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position, and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters.
• Someone who can lift, carry and position loads of at least 25lbs.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

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