Full-time Client Advisor - Cabazon Job at TAG Heuer, Cabazon, CA

RDRoODc4c2VBQU5SeUVJb0VvdWhFcDRlUXc9PQ==
  • TAG Heuer
  • Cabazon, CA

Job Description

A TAG HEUER CLIENT ADVISOR IS…

…A PERFORMANCE-DRIVEN SALESPERSON WHO CONSISTENTLTY SEEKS TO ACHIEVE SALES TARGETS THROUGH SELLING TECHNIQUES & COLLABORATION

  • Plays a central role on the sales floor, increasing boutique sales and achieving the objectives, by working on his/her own KPIs, always delivering memorable experiences & services in store
  • Supports colleagues & other team members in the boutique
  • Always has omnichannel sales in mind to ensure the best client experience (taking into consideration all possible clients’ touchpoints)
  • Proposes new ideas to develop sales (merchandising, events, product mix…)

…A CLIENT DEVELOPMENT SPECIALIST WHO LEVERAGES ALL AVAILABLE RESOURCES TO BUILD LONG-LASTING PERSONAL CONNECTIONS WITH CLIENTS

  • Embodies TAG Heuer’s brand DNA and acts as a passionate Brand Ambassador in and outside the boutique, especially at events
  • Achieves individual clienteling objectives (number of outreaches, appointments, sales from appointments…), leveraging all the tools provided
  • Ensures qualitative client data collection and leverages the data to address clients in a personally relevant way, capitalizing on all opportunities to grow the business
  • Communicates the brand story & DNA in an inspiring way, as well as advantages and technical details to build trust and long-lasting relationship

…AN ACTIVE CONTRIBUTOR TO OPERATIONS EXCELLENCE WHO RESPECTS RETAIL & ADMINISTRATIVE PROCESSES ON THE FLOOR

  • Contributes to all daily processes under the supervision of the Boutique management (inventory, cash, security, store opening and closing…)
  • Leverages properly all tools (CEGID, Salesforce) and performs VM
  • Coordinates Aftersales operations until the return of the watch
  • Applies rigorously all guidelines related to grooming, attitudes, and Visual Merchandising (window animation, product presentation, catalogues…)
  • Contributes to a positive, inclusive and supportive work environment
  • Contributes to the store maintenance
  • Ensures compliance with internal control policies

Job Responsibilities

HARD SKILLS

  • Knowledge of luxury retail environment (minimum 2 year-experience)
  • Knowledge / passion for watches, new trends in lifestyle, new technologies and sports
  • Fluent in English + local language, a third language is a plus
  • Selling skills: client discovery, product presentation, storytelling, upselling, handling of objections, sales closing, etc.
  • Understanding of sales KPIs: traffic, conversion, sales in volume and value, ASP, mix of sales…
  • Knowledge of Client and Clienteling KPIs
  • Knowledge of digital tools
  • Knowledge of / interest for Brand DNA, history & collections
  • Knowledge of Front and Back tools
  • Knowledge of (Brand) Retail Procedures

Soft Skills

  • Client-centric mindset, focused on recruiting new clients and growing the active client base, nurturing long term relationship with clients
  • Open minded, excellent interpersonal and communication skills
  • Energetic, self-motivated, action and results-oriented
  • Self-starter, able to work effectively in a fast-paced and dynamic environment
  • Adaptable to changes, flexible, able to bring up new ideas and solutions
  • Team spirit, high integrity and transparency
  • Ability to represent the Maison in & outside the store, great presentation skills
  • Digitally savvy, fast learner and rigorous

Job Tags

Full time, Local area, Flexible hours,

Similar Jobs

SOL Digital LLC

System Integrator Job at SOL Digital LLC

 ...presence in the energy/industrial markets. At Sol, we seamlessly integrate into clients existing teams and projects, helping to solve...  ...new business. What You'll Do at Sol ~ Analyze system requirements and ensure alignment with business needs and technical... 

StretchLab East Mesa

Physical Therapy Tech (East Mesa) Job at StretchLab East Mesa

 ...StretchLab is seeking personal trainers, massage therapists, physical therapists, and dance/yoga/Pilates Instructors to join our team....  ...already certified in an array of related fields including physical therapy, chiropractic medicine, yoga, Pilates, and more. StretchLab... 

HumCap

Full Stack Engineer (React & .Net) Javascript Job at HumCap

 ...deployment of cloud-based web applications and Windows services. Develop and maintain comprehensive project documentation. Mentor the...  ...in full-stack web development with hands-on expertise in React JS or Angular JS, and C#.NET. ~ Deep knowledge of Azure services,... 

CoolSys

Journeyman Refrigeration - Commercial & Industrial Job at CoolSys

 ...advance your career while working with top-tier clients in the HVAC and refrigeration industry! Responsibilities: This position...  ...construction industry preferred and hands-on field experience in commercial refrigeration, electrical and/or fixtures construction ~ EPA... 

Avera Health

Registered Nurse (RN-Transplant Coordinator Job at Avera Health

 ...and the goal of Moving Health Forward for you and our patients. Work where you matter. A Brief Overview Responsible for coordinating clinical aspects of the transplant patient care. Maintains 24-hour accountability for the coordination of transplants or other patient...