Job Description
Job Description
Job Description
Description:
Title
Director of IT
Date Revised
June 2025
Department
Information Technologies
About us:
Hallandale Pharmacy specializes in personalized compounding to address the unique needs of patients. Through strategic partnerships with healthcare professionals across the nation, we have developed a comprehensive formulary of pharmaceuticals focused on enhancing well-being. As a designated 503A pharmacy, we adhere to rigorous standards set forth by the United States Pharmacopeia, guaranteeing the highest quality in every prescription.
We are seeking a Director of Information Technology to oversee a wide range of responsibilities such as creating the IT strategy, implementation and maintenance of systems, improve efficiencies and compliance in alignment with industry regulations.
Job responsibilities:
- The IT Director will oversee all aspects of the firm’s technology systems, ensuring seamless operations, cybersecurity, and strategic IT growth.
- Requires hands-on leadership with a superior expertise in technology, network management, and IT best practices to support the firm, leadership and employees.
- The role requires deep understanding of manufacturing processes and strong expertise in MES, ERP operations, Predictive Maintenance systems, data integration, and industrial automation.
- Manage the firm’s network, servers, workstations, and cloud environments. Maintain reliable networks, Wi-Fi, VPN, firewalls, cloud telephony, endpoints, and business apps.
- Run all IT networks and firewalls, telephony, onboarding, equipment procurement, office setup, service desk, vendors, security operations, and business-application uptime.
- Stabilize & Optimize Current Operations: Implement and oversee a service desk, incident response, change management, and SLA dashboards.
- Build and mentor the IT Team by hiring, coaching, and performance-manage service desk, NOC, endpoint, network, and security engineers
- Efficiently onboard and offboard staff leveraging automation.
- Expertise in identity/SSO, lifecycle automation, ITSM, endpoint management, cloud telephony/VoIP, networking, and security operations.
- Lead the Modernization Roadmap: Design, budget, and execute a 12-month program covering identity/SSO, lifecycle automation, ITSM rollout, zero-touch endpoint management, cloud telephony migration, ERP integration, domain consolidation, and security uplift.
- Define clear roles, career paths, on-call rotations, and continuous-improvement culture.
- Implement Automation-First processes by deploying zero-touch provisioning (Okta + HRIS/MDM), join-move-leave workflows, self-service portals, and CMDB; automate repetitive tasks and measure outcomes.
- Lead the end-to-end technical analysis of current and design of MES solutions (e.g., Siemens Opcenter or GE Proficy, etc.)
- Oversee technical configuration, customization, and integration of MES with ERP (JDE, SAP), LIMS, LabX etc.
- Coordinate with system integrators and internal developers to ensure delivery of robust systems functionalities such as Predictive Maintenance system.
- Design and maintain interfaces between manufacturing systems and external systems (e.g., historians, quality systems, ERP, LIMS)
- Define data models, data flows, and ensure data integrity between manufacturing systems and connected systems.
- Align technology and infrastructure changes with CI/CD release calendars and platform architecture.
- Superb communication and produce crisp documentation—can brief executives, mentor technicians, and develop standard operating procedures.
- Oversee cybersecurity measures, including data protection, firewalls, and compliance with legal industry standards (e.g., HIPAA, client confidentiality).
- Ensure high availability, disaster recovery, and business continuity planning.
- Troubleshoot hardware, software, and connectivity issues.
- Ensure compliance with data privacy laws and ethical obligations related to client information.
- Conduct regular security audits and employee training on IT policies.
- Facilitate planning, moves, and logistics for expansion in alignment with Executives.
- Will be required to follow gowning requirements and wear protective clothing when in labs.
Skills & Abilities:
- Excellent communicator, interpersonal skills and time management.
- Proven experience in planning, executing, organization and development.
- Strong knowledge of IT processes and project management methodology.
Education & Experience:
- Bachelor’s degree in computer science, information technology, or a related field.
- 8-10 years of experience with increasing responsibilities in management and support of IT systems and infrastructure.
- Superior understanding of all aspect of IT.
Physical Requirements
- Moderate work occasionally working in difficult position and/or with physical demands such as continuously lifting/moving materials from 25 to 50 pounds and occasionally lifting/moving materials greater than 50 pounds.
An Equal Opportunity Employer We do not discriminate based on race, color, religion, national origin, sex, age, disability, geneticinformation, or any other status protected by law or regulation. It is our intention that all qualifiedapplicants are given equal opportunity and that selection decisions be based on job-related factors.
Requirements:
Job Tags
Work at office, Night shift,