Summit Technology has a contract opportunity for a Services Order Fulfilment Coordinator in Skaneateles, NY
Job ID S-BH29431
The Services Order Fulfilment Coordinator is the first point of contact for all customer inquiries related to the Repair, Calibration. In this role, you will be responsible for coordinating and supporting requests involving service from the point of initial customer inquiry through remittance.
Essential Responsibilities
Support day to day needs of all customer requests, including quotations, RMA creation, order processing, and billing resolution.
Coordinate the assessment, evaluation, and troubleshooting of products throughout the repair and calibration process
Provide customers with technical support via telephone and email as needed
Coordinate product delivery dates between several production sites using SAP, for both domestic and international orders
Utilize Salesforce.com to communicate with customers and create accounts/contacts
Preferred Qualifications
3+ years experience in a Customer Care or Service Support role, preferably in an Industrial setting
Understanding and knowledge of complex commercial terms and ability to support point of contact to ensure execution of contractual terms, including payment terms, incoterms, and T&C’s.
Prior experience utilizing SAP for quotation/order creation, invoicing, or material management
Experience using Salesforce.com or Deal Machine for case management activities
Ability to prioritize and quickly sort relevant from irrelevant information and make good decisions when information is scarce or unavailable
Fluency in Spanish or Portuguese languages a plus
Skill & expertise in customer interaction and pro-active issue resolution
Strong quantitative and analytical skills, specifically with SAP and Microsoft Excel based reports
Please send your resume today
Visit us:
Please send your resume
Visit us:
...Compri Consulting is seeking a UX/UI Designer/Developer with an emphasis in AWS for 3 month contract-to hire opportunity in Englewood, CO. We are looking for a talented Senior UX/UI Designer/Developer with expertise in AWS Connect to join our IT team. The ideal candidate...
Live-in Nanny & Home Manager | Houston, TXAbout Our Family We are a professional family in Houston seeking an experienced, dedicated Live-in Nanny and Home Manager to join our household. We have three wonderful children: Liam (2), Caroline (8), and Grace (11). Our family...
...with the following capabilities/responsibilities:Facilitate all Scrum events for the team including preparing, moderating, and post... ...the team to make decisions and foster self-organization.Reflect Agile and Scrum values to the team.Foster continuous learning and challenge...
...Job Title: Operations & Project Lead Tech/Telecom Location: Peachtree Corners, GA (Largely In-Office... ...carrier revolutionizing how U.S. call centers manage their outbound calling strategies. As we scale our services and reach, were looking for an Operations & Project...
Batch Blender will ensure that juice production requirements are delivered on time to meet daily production goals while maintaining standards of quality, GMPs, FDA, State and OSHA Regulations to create a safe product for customers to consume. This position is available...