Job Description

Job Description

Job Description

Start a meaningful career as a Concierge at The Lutheran Home – Hearthstone Assisted Living!

Make a difference every day.
At The Lutheran Home, you'll begin a rewarding career in a faith-based, mission-driven organization where you're supported, recognized, and called to serve. We foster a close-knit, compassionate culture where team members grow, feel valued, and invest in one another.

Why Join Us?

• Mission-Driven Environment – Be part of a community that cares deeply about residents, team members, and meaningful connections
• Recognized Culture – Earn recognition for service, motivation, and teamwork through our unique Culture Program
• Collaborative Team – Join a supportive, tight-knit team that lifts one another up
• Competitive Pay – $15 to $16/hour, with credit given for experience
• Quick Hiring – Apply today and receive a response within 48 hours

What You’ll Do:

As a Concierge, you’ll be the welcoming face of Hearthstone Assisted Living. You’ll create a warm first impression for residents, families, and visitors while managing front desk operations, coordinating communication, and offering helpful support to our community. Your strong customer service skills will help ensure a smooth and comfortable experience for everyone who walks through our doors.

• Greet and assist residents, guests, and vendors with a positive and empathetic attitude
• Answer calls, direct inquiries, and support scheduling
• Maintain lobby presentation and support front desk organization
• Provide clear communication and coordination across departments

Schedule: Full-time | Monday–Friday | 8:00am–4:00pm | Some weekends and Holidays 

What You’ll Need:

• High school diploma or GED
• At least 6 months of clerical experience, or a combination of education and training that provides comparable knowledge
• Ability to follow written and verbal instructions
• Intermediate computer skills, including Microsoft Office (Word, Excel, PowerPoint)
• Exceptional customer service and communication skills

Benefits Available to You:

• Health, dental, and vision insurance
• 403(b) savings plan
• Daily Pay
• Paid time off
• Tuition reimbursement
• Mental health support through WellBeing
• 24/7 Chaplain Counseling
• 365 Program for new team member development

To apply, please complete the required questionnaire. We accept applications on a rolling basis.

We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws.

Applicants for this position must be able to produce a negative drug test. Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position’s essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position.

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